Let's get your steps
back on track.

Steps Club shows what Apple Health or Health Connect has, so the hold-up is usually a step app that hasn't sent yet. Step sync checks every link and shows the one thing to fix.

Your step app hasn't sent its steps to Health Connect yet. Open that app's settings, find Health Connect, and allow Steps. Then open the app once so it sends today's steps.

Turn on Fitness Tracking. iPhone: Settings › Privacy & Security › Motion & Fitness. Apple Watch: Health › your profile picture › Devices › your watch › Privacy Settings. Other apps only see steps Health has.

Turn on Steps for Steps Club. iPhone: Health › your profile picture › Apps › Steps Club. Apple doesn't tell apps it's off, so you'd just see 0. Android: Health Connect › App permissions (Samsung: Your health apps) › Steps Club.

Turn on Steps for Steps Club. It's the same switch whether you said Don't Allow when you joined or turned it off later. iPhone: Health › your profile picture › Apps › Steps Club, and check Fitness Tracking is on. Android: Health Connect › App permissions (Samsung: Your health apps) › Steps Club.

Open Health Connect and look at today's step entries. They show which apps saved steps. Your app isn't there? It hasn't sent any yet.

Usually the app that counts your steps stopped sending them. Open your watch's app and let it sync, then open Steps Club and tap Refresh my steps. Still stuck? Tell us, and we'll take a look.

Yes, in two hops. First open your watch's app so it syncs, or tap its Sync button. Then open the app you're checking. Steps Club reads Apple Health or Health Connect each time it opens.

Phones and watch apps send steps on their own schedule, not as you walk. Opening an app pulls in whatever has arrived. In Steps Club, a live walk counts as you go.

No. Your phone and watch keep counting offline. Your friends see your new total once Steps Club is back online.

Apple Health or Health Connect didn't answer this time. On iPhone, that's often because it was locked. Your steps aren't lost. Come back in a moment, or tap Refresh my steps on Step sync.

Health couldn't hand over that day, often because your iPhone's storage is full. Free up some space, and the day fills in. Until then it shows a dash, never a zero.

Start in your watch's app, not in Apple Health or Health Connect. Open its settings, find Apple Health or Health Connect, and allow Steps. Sharing sleep or heart rate doesn't share steps.

Samsung Health needs your OK first. Tap More options (three dots), then Settings, then Health Connect, and allow Steps. Then open Samsung Health so it sends them.

Your watch passes steps to Samsung Health on your phone first, on Samsung's own schedule. Open Samsung Health with your watch nearby, and they reach Health Connect after that.

Not a Galaxy Watch4 or newer: Samsung says they don't work with an iPhone. A few older ones pair through Samsung's Galaxy Watch app. Either way, your iPhone still counts your steps in Apple Health.

The Fitbit app is now Google Health. Apps linked straight to Fitbit need reconnecting before October 30, 2026. Apple Health and Health Connect sharing keeps working: turn it on in Google Health › Connections.

Turn on sharing in Google Health, the app that used to be Fitbit. iPhone: Connections › Apps and services › Apple Health. Android: Connections › Partner apps › Health Connect. Allow Steps.

In Google Health, set up Health Connect and allow Steps. Allow the additional access too, so it keeps sending in the background.

Turn Bluetooth off and on, wake your tracker and turn off its Battery saver or Bedtime mode. Then pull down on Connections in Google Health. Still stuck? Restart your phone, then the tracker.

Garmin Connect needs your OK before it sends steps. In Health Connect, allow Steps for Garmin Connect, then open Garmin Connect and let your watch sync.

Turn on sharing and allow Steps. iPhone: Garmin Connect › More › Settings › Connected Apps › Apple Health. Android: Health Connect › App permissions (Samsung: Your health apps) › Garmin Connect. Then sync your watch.

Garmin Connect sends steps to Apple Health only while it's open on your screen. After your watch syncs, keep it open for a few seconds.

Garmin and Oura say their steps don't fill Apple's Activity rings. Those steps still count in your step total in Health.

Turn on sharing in Oura's settings and allow Steps, then open Oura so your ring syncs. Gen3 and later rings need an active Oura membership for this.

Oura needs your OK first. In Oura's settings, under Data sharing, tap Health Connect and allow Steps, then open Oura so it sends them. Used Google Fit before? Oura doesn't anymore.

Oura sends steps after your ring syncs with the Oura app, so open Oura and let it sync. On iPhone, Oura says Apple Health updates after you finish an activity or workout.

For Gen3 and later rings, yes: sharing with Apple Health or Health Connect needs an active membership. An Oura Ring 2 shares without one.

Turn it on in WHOOP and allow Steps. iPhone: More › App Settings › Integrations › Apple Health. Android: More › Account & Settings › Integrations › Health Connect. Steps often arrive the next day.

Just connected? Give it a day: WHOOP often sends a day's steps the next day. Still nothing? Check Steps is allowed, not just sleep or workouts, and that you wear a 4.0, 5.0 or MG.

There's nothing to connect: Apple Watch sends steps to Health on its own. Missing? Turn on Fitness Tracking and keep the watch near your iPhone.

Your iPhone is probably first on your list, so Health keeps its count. Put your Apple Watch above your iPhone.

Only if Sync Fit with Health Connect is on. Google is moving Google Fit users to Google Health, so let your phone count steps (Android 14 and up) or connect your watch's own app.

Yes, if its app can share Steps with Apple Health or Health Connect. Look in the app's settings for either one and turn on Steps. No such setting? A bridge app may help.

In Polar Flow, open General settings (iPhone: More › General settings) and turn on Apple Health or Health Connect, then allow Steps. Polar sends new data from then on; on iPhone, also the last two weeks.

iPhone: in Mi Fitness, turn on Profile › Third-party data › Health. For Zepp Life, allow it in Health › your profile picture › Apps. Android: allow Steps in Health Connect › App permissions (Samsung: Your health apps).

iPhone: allow Zepp in Health › your profile picture › Apps and turn on Steps. Android: look for Zepp in Health Connect › App permissions (Samsung: Your health apps). Not there? It isn't sharing.

iPhone: check for Huawei Health in Health › your profile picture › Apps. Android: check Health Connect › App permissions (Samsung: Your health apps). Not there? A bridge app like Health Sync can copy its steps.

In the COROS app, go to Profile › Settings › 3rd Party Apps › Data Sync, turn on Apple Health or Health Connect, and allow Steps. Steps arrive after your watch syncs.

On iPhone, allow Suunto in Health › your profile picture › Apps and turn on Steps. On Android, check Health Connect › App permissions (Samsung: Your health apps). Not there? It isn't sharing.

In Withings, go to Profile › Settings › Export health data to Apple Health (or Health Connect). On iPhone it isn't automatic: open Withings and pull down on Home. New accounts may need Withings+.

Not through Strava: it shares distance and time, not steps. Your phone or watch still counted that walk's steps, and those count.

Usually not: most watch apps share with Apple Health or Health Connect themselves. A bridge app only helps when your watch's app can't share at all.

Background updates are off, so the app only catches up when opened. iPhone: Settings › General › Background App Refresh. Android: Health Connect › App permissions (Samsung: Your health apps) › the app › allow background access.

Turn on Background App Refresh for the app, and leave it in the app switcher instead of swiping it away. Low Power Mode slows these updates until it's off.

It slows background updates, but no steps are lost. Your iPhone keeps counting, and your steps catch up when Low Power Mode is off or you open the app.

Your phone is holding Steps Club back to save battery, so steps arrive late. Android: Settings › Apps › Steps Club › Battery › Unrestricted. iPhone: that's Low Power Mode, and steps catch up once it's off.

Set the app's battery to Unrestricted, and make sure it isn't under Sleeping apps or Deep sleeping apps. Do the same for Samsung Health or your watch's app.

Tap Allow background usage, make sure it's on, then choose Unrestricted. Do it for the app and for your watch's app.

Set the app's battery saver to No restrictions, turn on its autostart, and lock it in your recent apps. Do the same for your watch's app.

Open Phone Manager › App launch, or search Settings for App launch. Set the app to Manage manually, then turn on Auto-launch, Secondary launch and Run in background. Same for your watch's app.

Set the app's battery usage to Unrestricted, for the app and your watch's app, then restart your phone.

Search Settings for App battery management and pick the app. Turn on Allow background activity, and Allow auto launch if you see it. Do the same for your watch's app.

Allow the app to keep running in the background, and do the same for your watch's app. Look for High background power usage in Battery settings.

Open the app's battery settings and pick the least limited option: Unrestricted, No restrictions or Allow background activity. Then turn off battery saver if it's always on.

No, your phone and watch keep counting. But on iPhone, an app you swipe away may not update until you open it again, and some Android phones do the same. Leave Steps Club in the background.

Very little. It reads the steps your phone already counts. A live walk uses more while it's on, since it follows your location.

Nothing has saved your steps lately. On iPhone, turn on Fitness Tracking in Settings › Privacy & Security › Motion & Fitness. On Android, allow Physical activity so Steps Club counts with your phone, or turn on Health Connect sharing in your watch's app.

That works: your phone counts your steps on its own. Steps you take without your phone are missed, though. Wear a watch? Turn on Health Connect sharing in its app.

Steps Club reads your steps through Health Connect, and your phone doesn't have it yet. On Android 13 and older it's a separate app: get it from the Play Store, then open Steps Club again.

Your Health Connect is too old to share steps. Android 14 and up: install the latest Google Play system update (search Settings for it). Android 13 and older: update Health Connect in the Play Store.

Yes, from Android 9. Once Physical activity is allowed, Steps Club counts with your phone, even while it's closed. Wear a watch? Turn on Health Connect sharing in its app too.

Only on your phone. Steps Club reads your steps on your phone, not an iPad, and Health Connect doesn't work in an Android work profile. Use Steps Club on your phone, in your personal profile.

Usually not. iPhones count steps on their own. On Android, Steps Club counts with your phone once you allow Physical activity, and Health Connect does too from Android 14. Otherwise, use a watch or step app.

It was uninstalled, removed from the Play Store, or lost its access, but its old data is still there. To share again, reinstall it, or allow it again in Health Connect › App permissions.