# My step app shows steps but Steps Club shows zero **Updated:** 2026-10-20 **Applies to:** Android 14+ · Android 9–13 · Samsung Health · Google Health · Garmin Connect · Oura **Canonical:** https://www.stepsclubapp.com/help/app-shows-steps-steps-club-shows-zero ## Quick answer > Your step app hasn't sent its steps to Health Connect yet. Open that app's settings, find Health Connect, and allow Steps. Then open the app once so it sends today's steps. **Quick check:** Open Health Connect. Tap **Data and access** (some phones say **Browse data**), then **Activity**, then **Steps**, then **Entries** (**See all entries** in older versions). Today's entries show which apps saved steps. **Your step app isn't there?** It isn't sending. Start with [Let your step app save steps](#write-side). **It's there, but Steps Club still shows 0?** Steps Club can't read them. Go to [Let Steps Club read them](#read-side). _Where's Health Connect?_ Android 14 and up: in Settings (search "Health Connect"). Android 13 and older: it's its own app. ## Two sides, two permissions Health Connect sits between your apps. Your watch or step app **saves** steps into it. Steps Club, and any other app, **reads** them out. Each side needs your OK, app by app and type by type. So Samsung Health or Google Health can show 9,000 steps while Health Connect holds none. Until the app is allowed to share, its count stays inside the app. **Good to know:** On Android 14 and up, Health Connect also counts steps with your phone. So instead of zero you may see a small number: just the steps your phone counted while it was with you. Same fix. ## Let your step app save steps _Android 13 and older:_ Health Connect is a separate app here. Install or update it from the Play Store first: [Get Health Connect](https://play.google.com/store/apps/details?id=com.google.android.apps.healthdata). **Android:** 1. Open your step app and go to its **Settings**. 2. Find **Health Connect**. Some apps file it under **Connected apps**, **Partner apps** or **Data sharing**. 3. Allow **Steps**. **Allow all** works too. 4. Go back to the app's home screen and let your watch sync. Most apps send steps when they sync or when you open them. Can't find it in the app? Start from Health Connect: tap **App permissions** (on Samsung phones, **Your health apps**), then your app, and allow **Steps**. Some apps only show up after you start the connection from inside the app. Then run the quick check again. Your app should be in today's entries. **Still not counting?** Open Health Connect, tap **Manage data**, then **Data sources and priority**, and choose **Activity**. Your app should be under **App sources**. An app that isn't listed there can still save steps, but they don't count in your total. ## By app ### Samsung Health (Galaxy phones, Galaxy Watch) In Samsung Health, tap **More options** (three dots), then **Settings** › **Health Connect** › **Samsung Health**. Under **Allowed to write**, open **Activity** and turn on **Steps**. It needs Samsung Health 6.22.5 or later. Samsung Health comes installed on every Galaxy phone, but installed isn't the same as sharing. Already allowed and still 0? In Health Connect, go to **Manage data** › **Data sources and priority** › **Activity**, and put **Samsung Health** first. Galaxy Watch steps reach Samsung Health on your phone first, on Samsung's own schedule, and Health Connect after that. Still missing? Update Samsung Health on your phone and watch, then go to **Settings** › **Sync with Samsung Cloud** (older versions: **Sync with Samsung account**) and tap **Sync now**. ### Google Health (Fitbit, Pixel Watch) In Google Health, tap **Connections**, then **Partner apps**, and set up Health Connect. Allow **Steps**. When it asks about **additional access**, allow it, so Google Health keeps sending in the background. You need an adult Google Account. To see if it's sending, go to **Connections** › **Partner apps** › **Manage Health Connect**. "Synced just now" means it's working. The sync icon at the top sends again. ### Garmin Connect Garmin Connect sends steps to Health Connect after each watch sync. Its menus differ by phone, so the surest route is Health Connect › **App permissions** (on Samsung phones, **Your health apps**) › **Garmin Connect** › allow **Steps**. Then open Garmin Connect and let your watch sync. ### Oura In Oura, tap the menu at the top left, then **Settings**. Under **Data sharing**, tap **Health Connect** and turn on steps. Oura's old Google Fit link is gone. Oura sends steps after your ring syncs with the app, so opening Oura is the surest nudge. ## Let Steps Club read them 1. Open Health Connect and tap **App permissions** (on Samsung phones, **Your health apps**), then **Steps Club**. 2. Allow **Steps**. 3. Under **Additional access**, allow access in the background, so your steps update while Steps Club is closed. Then open Steps Club. Its steps update as it opens. In Health Connect, **See all recent access** should now list Steps Club. It shows every app that read or saved data in the last 24 hours. ## Why this happens Health Connect is Android's shared place for health data, kept on your phone. Apps save their steps there and read each other's, only with your permission. Every link has to hold: watch → its app → Health Connect → Steps Club. The watch's app is where it usually breaks. It's installed, it shows your steps, and nobody ever turned on sharing. Or sharing is on, but the app only sends when it syncs or opens, so today hasn't arrived yet. That second case has its own guide: [Why are my steps lower than my watch or fitness app?](/help/steps-lower-than-watch) **In Steps Club:** **Settings › Step sync** checks both sides for you. When an app you installed isn't sharing, it says so ("Google Health isn't sharing steps with Health Connect yet") and opens it in one tap. ## Common questions - [How do I check whether my watch app sent steps to Health Connect?](https://www.stepsclubapp.com/help#check-hc-entries) - [Why isn't Samsung Health sharing my steps with Health Connect?](https://www.stepsclubapp.com/help#samsung-health-not-sharing) - [How do I send Fitbit or Pixel Watch steps to Health Connect?](https://www.stepsclubapp.com/help#connect-google-health-android) - [Garmin Connect is installed, but my steps aren't in Health Connect](https://www.stepsclubapp.com/help#garmin-not-in-health-connect) ## Still off? - [Google: Fix Health Connect sync problems](https://support.google.com/android/answer/13770384) - [Samsung: Health Connect FAQ](https://developer.samsung.com/health/health-connect-faq.html) - [Google Health: Connect to Health Connect](https://support.google.com/googlehealth/answer/14506680) - [Oura: Health Connect integration](https://support.ouraring.com/hc/en-us/articles/10786105824531-Health-Connect-by-Android-Integration) ## Sources - [Find your Health Connect data](https://support.google.com/android/answer/12201872) (Google) - [Fix Health Connect sync problems](https://support.google.com/android/answer/13770384) (Google) - [Manage your Health Connect data](https://support.google.com/android/answer/12990553) (Google) - [Phone step tracking with Health Connect](https://support.google.com/android/answer/16786157) (Google) - [Get started with Health Connect](https://support.google.com/android/answer/12201227) (Google) - [Health Connect FAQ](https://developer.samsung.com/health/health-connect-faq.html) (Samsung) - [Connect to Health Connect](https://support.google.com/googlehealth/answer/14506680) (Google) - [Health Connect FAQ](https://support.garmin.com/en-US/?faq=JToBEy0jfe6pIygark2Ui5) (Garmin) - [Health Connect by Android integration](https://support.ouraring.com/hc/en-us/articles/10786105824531-Health-Connect-by-Android-Integration) (Oura)